Heaven 800 Silver

• Regular Vacuuming: Vacuum your rug weekly to remove dust and dirt. Use a vacuum with adjustable suction to prevent damage to delicate fibers.

• Spot Cleaning: For spills or stains, blot immediately with a clean, dry cloth. Avoid scrubbing, as it can push the stain deeper into the fibers.

• Mild Cleaning Solutions: Use a gentle rug cleaner diluted with water for tougher stains. Test a small, hidden area first to ensure colorfastness.

• Rotate Periodically: Rotate your rug every few months to ensure even wear and prevent areas from fading due to sunlight.

• Prevent Wear and Tear: Place rug pads underneath to avoid slipping and to reduce friction with the floor.

• Deep Clean Annually: Schedule a professional rug cleaning once a year, especially for larger or high-traffic rugs, to maintain fabric quality.

• Avoid Excess Water: When cleaning, avoid soaking the rug as excess water can weaken the backing or encourage mildew. Dry thoroughly in a well-ventilated area.

• Shield from Sunlight: Prolonged exposure to direct sunlight can fade colors. Use curtains or blinds to protect your rugs.

• Be Pet-Friendly: If you have pets, trim their nails and clean up any accidents promptly to prevent damage.

• Store Smartly: When storing rugs, roll them with the pile facing inward and use breathable materials for protection. Avoid plastic covers to prevent moisture buildup.

Shipping & Delivery

Delivery is available across Greater Sydney, Wollongong, Newcastle, Canberra, Goulburn, Brisbane Metro, Melbourne Metro and interstate, subject to product type, stock availability and your delivery address.

Estimated delivery times:

• Greater Sydney: 3–5 business days

• Interstate deliveries: Approximately 3–4 weeks

• Custom-designed products: Approximately 6–12 weeks

Large furniture items are delivered using our scheduled furniture delivery service. Smaller items and selected Online Exclusive products may be delivered by courier.

Delivery fees vary depending on the items ordered and the delivery location. Someone may need to be available to accept and sign for the delivery.

Please contact us before ordering if your property has upstairs access, narrow doorways, restricted access or other special delivery requirements.

Store address:
Unit 3, 148–150 Canterbury Road
Bankstown NSW 2200
Inside the Total Tools Complex

For regional, remote or interstate orders, please contact our team to confirm delivery availability, estimated timeframes and costs.

[View our complete Shipping & Delivery Policy]